These terms and conditions serve as a binding contract between you, the customer, and ZaBre Bakery. By paying your invoice, you are agreeing to the following terms and conditions.
50% non-refundable deposit is required to confirm your reservation. Final payment is due fourteen (14) days prior to event date.
If your order has been placed within 14 days of the event date, payment in full is required to confirm your reservation.
VARIATIONS IN DESIGN
While ZaBre Bakery makes every effort to provide exactly the flavor, filling, decoration, size, color, shape, and design discussed during consultations, creating cake is an art form and may be subject to variations. -- If the customer supplies an image or likeness to be created, ZaBre Bakery will make every attempt to make the item as close to the likeness as possible. In the event that the product requires equipment or ingredients that cannot be obtained within the time allotted (exotic flavors, molds, shapes, stamps, texture, additional novelty such as glitter), the closest resemblance available will be used to complete the product. -- Color matching is not a precise science and different sugar substrates take color differently. ZaBre Bakery will do everything possible to make substrates match to each other and to match provided color swatches, but sometimes it is not possible to make a 100% perfect color match and some colors are just not achievable using food grade dyes. -- ZaBre Bakery cannot match a “verbal” color or a color sent via electronic device, as all monitors display color differently. To attempt a color match, you must provide a color swatch 14 days in advance of the event. -- To maintain stability and the integrity of your event cake, The Bakery reserves the right to make design and structural changes to your cake on site or off, without prior notification.
SITE & VENUE CONDITIONS
ZaBre Bakery reserves the right to refuse set up of a cake in any location that is not properly air conditioned, weather proofed or on any cake stand that does not appear sturdy enough to hold the weight of your cakes. All efforts will be made to work with venue staff to find placement better suited for your cake to make sure it looks beautiful upon your arrival. Cake is heavy and requires a perfectly level and sturdy table and cake stand. ZaBre Bakery is not responsible for any damage caused by tables or cake stands that are unable to withstand the weight of our cakes or improperly installed or installed at a lean.
Cakes are heavy and require a climate controlled environment (at or below 75 degrees)
Once cakes and/or desserts are set up, they are not intended to be moved. ZaBre Bakery is not responsible for any damage to the cake or desserts after delivery/set up is complete.
RIGHTS & WAIVERS
ZaBre Bakery reserves the right to take photos of the product for display or promotion without the customer's consent.
If flowers are provided by an outside source, there is no fee for arrangement of the flowers. It is acknowledged by ZaBre Bakery and the customer that fresh flowers are not a food product. They may contain pesticides, dirt, insects and other contaminants.
If the customer elects to pick up the cake/dessert, the customer is responsible for the item. Upon visual inspection of item, the customer approves the visual appearance and waives any rights to a refund based on the style, design or visual appearance of the cake. The product may contain or come into contact with milk, wheat, nuts, soy and other allergens. The customer is responsible for notifying the guests. ZaBre Bakery is not responsible for any adverse effects of allergic reactions.
Upon the event of a natural disaster, accident or other situation outside of ZaBre Bakery's control, this contract may be voided.
ZaBre Bakery will strive to perform its services in a professional manner and provide the best customer experience possible. In the event that our products or services do not meet our high standards, or the client is dissatisfied, we may--at our discretion--provide the amount paid for those products and services in the form of store credit.
ZaBre Bakery's total liability is hereby limited to amounts paid to ZaBre Bakery for its goods and services. ZaBre Bakery will not be liable for any special, incidental, punitive, or consequential damages, whether foreseen or unforeseen, regardless of whether liability is based on breach of contract, breach of express or implied warranty, negligence, strict liability, tort, or otherwise.
Only items, actions and dessert details explicitly listed in the invoice are guaranteed by ZaBre Bakery.
All payments are non-refundable.